At Dream Key Realty, we understand property management can sometimes be incredibly stressful. That is why our vision is simple, we do all the heavy lifting for you when it comes to managing your investment properties.

Marketing

We expose your property to a wide range of prospective tenants by using:

• Major property rental websites
• Our large database of prospective tenants
• Our list of executive and corporate clients
• Prominent property signage
• Scheduled openings for inspections
• Accept and review applications for tenancy.

Screening applicant & Lease preparation

We check all documentation carefully to ensure quality occupancy for your property and all the legal rental obligations are met. Once the tenants are screened and approved, we will sign the Tenancy Agreement and lodge the Bond on your behalf.

Rental payments & Reporting

To ensure prompt payment we offer tenants a variety of ways to pay their rent including direct debit from their bank accounts and Console Pay.

We then promptly deposit your money electronically into your account and send you a monthly Rent Statement by email, detailing all rent collected and disbursements made on your behalf.

Strict arrears control

We review arrears daily and have a system of regular contact with tenants to ensure they pay their rent on-time. If they fail to pay after 14 days, they will be served with a Termination Notice.

This notice usually brings prompt results, but if that does not work, we will then contact you to discuss whether to proceed with the termination of the tenancy or whether to allow the tenant more time to pay the outstanding rent.

Inspections

Our timely programmed inspections and detailed condition reports with recommended routine maintenance will ensure that your property remains well looked after and obtains top rentals.

We conduct inspections at the beginning of the tenancy and take photographs to minimise disputes at the end of the tenancy. We include up to four periodic inspections of your property in our management fee.

At the end of a tenancy, we will again inspect your property and ensure the tenant leaves the property in a clean and tidy condition. We also determine any renovation work necessary, re-assess the rental and advise you on any suggested increase.

Repairs & Maintenance

We act on repairs according to your instructions and maintain complete records for future reference. We pay for tradesmen on your behalf and full details are printed on your monthly Rent Statement with the relevant invoice attached for your reference.